1. Identifying Pain Points:

The process starts by understanding user pain points. We gather feedback through brainstorming sessions with the internal team, focusing on their specific needs and challenges in patient identification.

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2. Solution Design:

Based on the identified needs, we brainstorm and design alternative features to address the pain points. This might involve functionalities like filtering by department or integrating search across both databases.

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3. User Journey Visualization:

Sketches and user stories are then created to visualize the user's journey through the website. This step helps solidify the features and functionalities from the user's perspective. User stories describe specific user interactions and tasks within the website.

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4. High-Fidelity Mockup:

To provide a clear picture of the final product, a high-fidelity (hi-fi) design mockup is created. This mockup visually represents the interface layout, including icons, buttons, and overall aesthetics.

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5. Stakeholder Communication:

The design is then presented to developers and other stakeholders to gather feedback and ensure alignment with project goals. This collaborative approach helps refine the design before development begins.

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6. Development-Ready Flow:

Finally, the finalized design flow is documented and prepared for developers and stakeholders. This includes detailed specifications and assets ready for slicing,  which is the process of breaking down the design into individual elements for development.

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